Proven Leader Brings Deep Executive Management Experience and Track Record of Sales Success from World-Class Brands
Rotterdam, April 8, 2021 — QuandaGo, a cloud contact center and process automation software provider, today announced the appointment of Derk-Jan Brand as the company’s new Chief Executive Officer (CEO). With its latest C-Level appointment, QuandaGo has officially completed its Executive Management team, strongly positioning the company for future growth and international expansion into markets across Europe, Asia and North America.
Today, QuandaGo offers a cloud-based platform that brings together omnichannel contact centers, customer knowledge management and process automation in a single solution. The company serves customers in the retail & direct-to-consumer, financial services, travel & logistics, BPO, utilities and local government sectors.
Mr. Brand joins QuandaGo as CEO following eight years at Pegasystems where he held key sales and operational roles for the BeneLux and Nordics regions, including most recently serving as Vice President and Managing Director. During his time at Pegasystems, Mr. Brand played a leading role in expanding Pegasystem’s business in Europe, achieving double digit year-over-year sales growth, while building a highly successful international sales team and partner ecosystem geared towards customer success. Prior to Pegasystems, Mr Brand held a range of executive sales and leadership roles at companies such as Adobe, IBM, and Filenet.
“Derk-Jan brings a level of experience in high-growth sales and operations that will enable QuandaGo to rapidly accelerate its business development and international expansion efforts,” said Arnoud Munneke, Co-Founder at QuandaGo. “At the same time, Derk-Jan brings the experience and expertise in areas such as customer service automation and enterprise-wide customer engagement that will help us more quickly innovate for our customers and stand out from the competition.”
“I’m honored and truly excited to join the QuandaGo team at such an exciting stage of development — and at a time when the customer experience software market is undergoing major transformations,” said Mr. Brand, CEO at QuandaGo. “We have a tremendously talented group of people and a product portfolio with huge potential to disrupt. I look forward to working closely with QuandaGo’s people, partners and customers to build on this — we are just getting started!”
Today’s announcement follows the recent C-Level appointments of former Air France / KLM product leader Rene Matla as Chief Product Officer, former Genesys executives Michel van Roon as Chief Revenue Officer and Pete Wermter as Chief Marketing Officer, and former KPMG finance leader Patrick van Eerden as Chief Financial Officer. Former Co-CEOs and founders Arthur Nederlof and Arnoud Munneke will continue to remain closely involved with QuandaGo as part of their roles in managing the VANAD Group of companies.
Recently named to the Deloitte Technology Fast 50 for outstanding performance and growth, QuandaGo is a cloud contact center and process automation software provider. Today, QuandaGo manages more than 100 million interactions for customers in the direct-to-consumer, retail, BPO & services, utilities, financial services and communications industries. For more information, visit www.quandago.com.
This article was published on QuandaGo.com