VANAD Group helps companies to make the next step in customer service. With our innovation power, our focus on delivery and a trustfull way of working we want [...]
Welcome to our world, the world of conversations!
VANAD Group is a Rotterdam based customer interaction management (CIM) specialist. We support our clients with strategic contact center services, based on the latest proven technology. Founded in 2005, VANAD Group has shown herself as one of the challengers in the European contact center market, a position we proudly intent to spread around worldwide.
We offer multilingual call center outsourcing solutions (brick & mortar, work from home and managed insourcing) and we are specialized in customer care, customer retention, technical support and sales. During the period that we grew our call center outsourcing practices we developed our own contact center platform that we also market successfully nowadays. The name of our cloud contact center software is VANAD Platform.
