Managed Insourcing

Sometimes our clients have good reasons to ask us to work within their offices. This is no problem for us. We work with managed teams on the workplaces of our client and this gives them to opportunity to stay on top off us at any time. Our teams can work on the technology provided and already used by our client and on our own technology (VANAD Platform). Besides agent teams, team leaders, supervisors and project managers we also have other contact center experts work in the offices of our clients. The proposition gives clients the opportunity to run their contact center within their own building and still outsource it to us. Please let us know if you want more information about this solution.