Vanad Group

(NL) Voipro en VANAD Group bundelen telefonie- en contact center as a service

jeroen.nagtegaal — Tue, 21 Feb 2012 15:20:54 +0000

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(NL) Eretitels voor Bob-Jeroen van der Kwast en Steffi Brodkorb

jeroen.nagtegaal — Thu, 19 Jan 2012 13:01:42 +0000

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(NL) VANAD bij laatste zes Ondernemersprijs Rotterdam

jeroen.nagtegaal — Tue, 17 Jan 2012 16:33:46 +0000

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(NL) Telecommerce presenteert kostprijsanalyse contact centers

jeroen.nagtegaal — Thu, 05 Jan 2012 12:23:12 +0000

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(NL) “Top 15 facilitaire contact centers verwacht omzetstijging in 2012”

jeroen.nagtegaal — Thu, 05 Jan 2012 11:13:19 +0000

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(NL) Gemeente Rotterdam kiest voor VANAD Platform

arnoudmunneke — Tue, 06 Dec 2011 10:48:46 +0000

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(NL) Callcenter KPI’s live op uw website met het VANAD Platform

arnoudmunneke — Thu, 01 Dec 2011 09:55:35 +0000

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(NL) Vijf Ruwe Diamanten ontvangen welverdiend certificaat

centrologic — Mon, 07 Nov 2011 13:38:25 +0000

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K. Ufkes, General Manager Outsourcing

arnoudmunneke — Fri, 21 Oct 2011 10:31:53 +0000

Early in the development of the organization, Kelly Ufkes was added to the senior management team of the VANAD Group. After his studies at the Erasmus University with a specialization in Marketing Management Ufkes started immediately in the customer service industry. The attraction of a dynamic environment with its hands-on approach was the decisive factor for him to become the customer service manager at IBM Global Business Services. In this position he took responsibility for setting up international customer service teams and was involved in many strategic projects. Since 2007 Ufkes started working within VANAD Group and became responsible for both the outsourcing and managed sourcing services. His strength is to combine quality and performance in a way that projects deliver stable output.

R. Odekerken, Technical Director Laboratories

arnoudmunneke — Fri, 21 Oct 2011 10:31:05 +0000

Richard Odekerken completed early 90s his study Computer Science at the TU Delft. Almost immediately after his studies he joined E. Novation, one of VANAD Group’s sister companies. His technical expertise lies in distributed systems and security. Odekerken has long been responsible for the Research & Development department and the Hosting Center of E.Novation. In 2008 Odekerken started in a new position at the VANAD Group. As a Technical Director he has the responsibility for the development of the VANAD Platform (Customer Interaction Management platform) and the associated contact center infrastructure. Under his supervision, the VANAD Platform (cloud based) became a commercial product for the international customer service market.